Course Catalog

(Basic, Intermediate, Advanced, and Hospital-Level)

BASIC

(Foundational / New Hire / Refresher)

Legal Responsibilities & Security Guard Authority

Legal limits of private security, detention vs. arrest, use-of-force fundamentals, and documentation practices to reduce liability and support lawful action in the field.

Professional Appearance & Readiness for Duty in Security

Emphasizes uniform standards, grooming, and professional readiness for duty. Explains how appearance, punctuality, and preparedness reflect Hammerhead’s reputation and build client trust.

Chain of Command & Communication Protocols (Entry-Level: Guard–Corporal)

Introduces Hammerhead’s communication hierarchy, radio codes, and reporting protocol. Guards learn who to contact, when to escalate, and how to communicate clearly and professionally in all situations.

Perimeter & Access Control Fundamentals for Security Guards

Covers perimeter protection, access-point management, credential verification, and threat-detection techniques to ensure secure facility entry and exit control.

Post Orders & Site Familiarization

Trains guards to understand and follow site-specific post orders. Covers orientation, client expectations, emergency protocols, and Hammerhead’s standards for site familiarization and operational readiness.

OSHA Safety Awareness for Security Guards

This course focuses on hazard recognition at security posts, correct selection and use of Personal Protective Equipment, incident reporting, OSHA expectations, and immediate prevention measures guards can implement to improve safety.

Sexual Harassment & Workplace Harassment Awareness for Security Guards

Trains Hammerhead Security officers to identify, prevent, and respond to all forms of harassment—sexual, verbal, physical, and discriminatory—while promoting a respectful and inclusive workplace.

Bystander Intervention & Anti-Retaliation Awareness for Security Guards

Trains Hammerhead Security officers to identify misconduct, safely intervene, and report without fear of retaliation, reinforcing trust, respect, and organizational integrity.

Time Management & Shift Accountability for Security Professionals

Teaches guards and supervisors how to manage time, maintain punctuality, plan efficient patrols, and document shifts for payroll accuracy and accountability under Hammerhead operational standards.

Fire Behavior, Extinguisher Use & Alarm Response for Security Guards

Provides guards with critical understanding of fire behavior, alarm response, extinguisher operation, and evacuation coordination under Hammerhead’s Fire Response SOP. Focus: life safety, prevention, and safe response—not firefighting.

Customer-Facing Emergency Liaison: Security Guard Crisis Response Training

Training security professionals to serve as calm, effective liaisons during emergencies—providing accurate information, guiding evacuations, and coordinating communication between clients, responders, and the public.

Florida Unarmed Security Officer Essentials: Class D Licensing & School Safety (Comprehensive Edition)

Florida-compliant Class D training course teaching state laws, emergency response, ethics, de-escalation, and school safety awareness for professional unarmed security officers.

Florida 2025 Legal & Training Update for Security Guards

Alerts Florida security personnel to 2025 changes in school guardian program laws, security guard training requirements, perimeter/delayed access rules, and public records obligations under SB 1470 & SB 1472. Learning Objectives

Use of Force & Legal Limitations for Unarmed Security Guards (Florida)

Covers Florida’s justifiable use-of-force laws, proportional defense, and Hammerhead’s policy on safe intervention. Teaches legal, ethical, and professional limits for unarmed officers.

North Carolina 2025 Legal & Regulatory Updates for Security Guards

North Carolina Law, 2025 Legislative Updates, Security Guard Compliance, PPSB, Alarm Systems, Concealed Carry, Licensing, Private Protective Services, Guard Training, Regulatory Update

Use of Force & Legal Limitations for Unarmed Security Guards (North Carolina)

Teaches North Carolina use-of-force laws, PPSB standards, and Hammerhead policy for unarmed officers. Focuses on de-escalation, proportional defense, and proper coordination with law enforcement.

Unarmed Security Officer Training Course: Indiana Essentials

This comprehensive course equips new unarmed security officers in Indiana with essential legal, ethical, and operational knowledge.

Indiana 2025 Legal & Regulatory Updates for Security Guards

Updates guards on key 2025 Indiana law changes (trespass, encroachment, licensing) and adapts SOPs so operations stay legally compliant.

Use of Force & Legal Limitations for Unarmed Security Guards (Indiana)

Covers Indiana laws and company policy on force, detention, and defense. Trains unarmed guards to respond safely, lawfully, and proportionally while prioritizing de-escalation and observation.

Tennessee Unarmed Security Officer Essentials: Legal, Ethical, and Operational Training

Comprehensive training required under Tennessee state law for unarmed security guards, covering legal authority, ethics, emergency response, reporting, and public interaction.

Use of Force & Legal Limitations for Unarmed Security Guards (Tennessee)

Covers Tennessee law and Hammerhead policy governing use of force by unarmed guards. Emphasizes de-escalation, reasonable defense, and proper coordination with law enforcement.

Key 2025 Tennessee Updates Impacting Security Guards

Tennessee Law, 2025 Legislative Update, Enhanced Armed Guard, PPS Rule Changes, Private Protective Services, Registration & Renewal, Guard Roster Requirements, Fee Changes, Training Scope, Status Change Rule, Legal Compliance, Hammerhead Security

Indiana 2025 Legal & Regulatory Updates for Security Guards

Updates guards on key 2025 Indiana law changes (trespass, encroachment, licensing) and adapts SOPs so operations stay legally compliant.

Use of Force & Legal Limitations for Unarmed Security Guards (Indiana)

Covers Indiana laws and company policy on force, detention, and defense. Trains unarmed guards to respond safely, lawfully, and proportionally while prioritizing de-escalation and observation.

Unarmed Security Officer Training: Pennsylvania Essentials

Use of Force & Legal Limitations for Unarmed Security Guards (Pennsylvania)

Covers Pennsylvania’s use-of-force statutes and professional limits for unarmed guards. Focuses on de-escalation, defense of self and others, and legal reporting in compliance with PA law.

Pennsylvania 2025 Legal & Regulatory Updates for Security Guards

Updates security personnel on 2025 Pennsylvania statutory and regulatory changes: licensing, Firearm / Act 120 adjustments, certification, and compliance implications.

Understanding the Employee Handbook at Hammerhead Security Solutions

Introduces key policies, expectations, and rights from the Hammerhead Employee Handbook. Covers workplace conduct, attendance, benefits, disciplinary procedures, and company culture to ensure full compliance and awareness.

Professional Appearance & Readiness for Duty in Security

Emphasizes uniform standards, grooming, and professional readiness for duty. Explains how appearance, punctuality, and preparedness reflect Hammerhead’s reputation and build client trust.

The Seriousness of Abandonment of Post: Security Guard Professionalism & Accountability

Explains the legal, safety, and professional consequences of abandoning a security post. Reinforces duty integrity, client trust, communication protocols, and emergency coverage procedures to prevent liability.

Ethics & Professional Integrity in Private Security

Explores ethical standards, integrity, and accountability in private security. Guards learn how to make sound moral decisions under pressure and uphold Hammerhead’s core values in all duties.

Police Impersonation Awareness & Professional Identification for Unarmed Security Guards

Teaches Hammerhead Security officers to maintain a professional image, avoid behaviors resembling law enforcement impersonation, and understand the serious legal consequences of misrepresentation.

Human Rights & Ethics in Private Security

Explores ethical decision-making and human rights responsibilities in private security. Covers use-of-force boundaries, dignity, and accountability in diverse operational contexts.

Post Orders & Site Familiarization

Hourly & Daily Log Documentation for Security Guards

Trains guards to complete accurate, professional hourly and daily logs. Covers incident reporting, shift documentation, and Hammerhead’s standards for clarity, consistency, and legal defensibility.

Radio Communication Protocols for Security Guards

Trains guards to use two-way radios professionally and effectively. Covers call signs, message clarity, emergency codes, and Hammerhead’s standards for communication etiquette and escalation.

Visitor Management & Sign-In Procedures

Trains guards to manage visitor access professionally and securely. Covers sign-in procedures, ID verification, badge issuance, and Hammerhead’s standards for documentation and client interaction.

Vehicle Access Control & Gate Operations

Trains guards to manage vehicle access points safely and professionally. Covers ID verification, gate operation, traffic control, and Hammerhead’s protocols for documentation and escalation.

Emergency Evacuation Procedures for Security Guards

Trains guards to lead or support emergency evacuations. Covers alarm response, crowd control, route management, and Hammerhead’s site-specific evacuation standards

Lost & Found Protocols for Security Guards

Trains guards to manage lost and found items professionally. Covers intake, documentation, storage, and Hammerhead’s procedures for handling sensitive or high-value property.

Perimeter & Access Control Fundamentals for Security Guards

Covers perimeter protection, access-point management, credential verification, and threat-detection techniques to ensure secure facility entry and exit control.

Walk-Through Metal Detector (Magnometer) Operation

Trains guards to operate walk-through metal detectors (magnometers) safely and effectively. Covers calibration, positioning, alert response, and Hammerhead’s protocols for screening and escalation.

Wanding & Handheld Metal Detector Operation

Trains guards to use handheld metal detectors (wands) safely and effectively. Covers screening zones, posture, communication, and Hammerhead’s protocols for respectful, compliant searches.

Bag Checks & Visual Inspection Protocols

Trains guards to conduct respectful and thorough bag inspections. Covers visual scanning, verbal requests, prohibited items, and Hammerhead’s protocols for documentation and escalation.

Tennessee Unarmed Security Officer Essentials: Legal, Ethical, and Operational Training

Comprehensive training required under Tennessee state law for unarmed security guards, covering legal authority, ethics, emergency response, reporting, and public interaction.

Florida Unarmed Security Officer Essentials: Class D Licensing & School Safety (Comprehensive Edition)

Florida-compliant Class D training course teaching state laws, emergency response, ethics, de-escalation, and school safety awareness for professional unarmed security officers.

Unarmed Security Officer Training: North Carolina Essentials

This comprehensive course equips new unarmed security officers in North Carolina with essential legal, ethical, and operational knowledge.

INTERMEDIATE

(Operational / Site-Specific / Specialized Roles)

Emergency Response and Preparedness for Security Professionals

Equips security professionals to plan, coordinate, and execute responses to fire, weather, chemical, and human emergencies using the ICS framework and Hammerhead Emergency Action Protocols.

Evidence Preservation for Security Guards: Best Practices and Legal Compliance

Teach guards how to protect scenes, preserve evidence, and maintain chain of custody. Covers proper collection, labeling, documentation, and transfer to law enforcement while ensuring legal compliance.

Evidence Handling & Chain-of-Custody Mastery

Covers proper identification, collection, preservation, and documentation of evidence. Ensures all guards and supervisors maintain legal chain-of-custody integrity and follow Hammerhead’s strict reporting standards.

Surveillance and Technology for Security Professionals

Provides advanced training on CCTV operations, patrol tech, and digital reporting systems. Covers live monitoring, evidence retention, analytics, and confidentiality in surveillance operations.

Environmental Awareness & Sustainability in Security

Educates security officers on environmental responsibility, hazardous waste awareness, pollution prevention, and sustainability initiatives during facility patrol and operations.

K9 Awareness for Security Guards

Comprehensive training on working safely and effectively around K9 units. Covers canine behavior, handler protocols, detection roles, communication, safety procedures, and integration of K9 teams in security operations.

Human Trafficking Recognition & Response (for Guards)

Equip security professionals to recognize and respond to signs of human trafficking across high-risk environments. Learn behavioral indicators, response protocols, and legal reporting procedures through scenario-based instruction.

Hospital & Healthcare Security: HIPAA, ER Duties, and Patient Rights (Guardian Patient Watch Program Edition)

Comprehensive training for hospital security officers covering HIPAA compliance, ER protocols, patient rights, magnetometer operation, bag screening, and the Guardian Patient Watch Program for behavioral and medical monitoring.

Residential & HOA Security: Best Practices for Guards (Advanced Community Operations)

Comprehensive training for residential and HOA security guards on patrol strategy, access control, conflict management, resident relations, and emergency response in gated communities and multi-family housing.

Construction Site Security: Guard Training for Theft Prevention & Safety (Advanced Field Operations)

Advanced course training security guards to protect construction sites, manage access, deter theft, enforce safety rules, and coordinate emergency response in dynamic, high-risk environments.

Customer Service for Security Guards: Professionalism, Authority, and Public Assistance

Comprehensive training to build customer service excellence in security guards. Focuses on balancing authority with courtesy, managing public interactions, and representing Hammerhead Security with professionalism and empathy.

Access Control & Visitor Management for Security Professionals

Covers professional visitor screening, credential checks, ID verification, and gatehouse procedures. Focuses on maintaining access integrity, professionalism, and safety during all entry operations.

Patrolling and Observation Techniques for Security Professionals

Comprehensive patrol training for guards to enhance observation, detection, and reporting skills. Covers patrol types, timing, route planning, situational awareness, and proper incident documentation.

Conflict Resolution and De-Escalation for Security Professionals

Teaches guards to defuse tense situations safely using verbal, behavioral, and emotional control strategies. Focuses on communication, professionalism, body language, and situational awareness in real-world encounters.

Defensive Tactics Awareness for Security Guards (Unarmed, No Contact)

Teaches unarmed guards how to protect themselves and others using defensive awareness, positioning, and escape tactics without engaging in physical restraint or offensive contact.

First Aid, CPR & AED Training for Security Professionals

Equips security professionals with life-saving first aid, CPR, and AED skills to manage medical emergencies until professional responders arrive. Focus on real-world application and legal responsibility.

Active Threat Awareness & Response: “Run, Hide, Fight” for Security Professionals

Equips Hammerhead Security officers with tactical decision-making, communication, and coordination skills during active-threat incidents using the national Run-Hide-Fight doctrine and Hammerhead’s A.T.A.C. Model.

Workplace Violence Prevention for Security Professionals

Equips security personnel to identify, prevent, and manage workplace violence through early behavioral detection, de-escalation, reporting, and coordinated response using the V.E.N.T. model.

Mental Health First Aid & Trauma-Informed Response for Security Professionals

Trains security officers to recognize signs of mental distress or crisis, respond safely and compassionately, and connect individuals with proper resources using trauma-informed practices.

Cybersecurity Awareness for Security Guards

Prepares security guards to recognize and prevent cyber threats that impact physical security operations, including phishing, data breaches, and unauthorized system access.

Firewatch Duties (Interior & Exterior): Security Guard Training

Comprehensive training on performing and documenting firewatch duties during system outages or fire-risk conditions. Covers NFPA standards, hazard recognition, patrol documentation, communication, and emergency coordination.

Mobile Patrol Operations & Vehicle Safety for Security Professionals

Comprehensive training on mobile patrol duties, route planning, defensive driving, GPS reporting, and field communication. Prepares guards for efficient, safe, and accountable patrol operations in diverse environments.

Retail Security & Loss Prevention: Guard Training Essentials

Prepares guards for retail and commercial environments with theft prevention techniques, customer service integration, evidence handling, and cooperation with law enforcement.

Residential & Gated Community Security: Best Practices for Guards

Teaches residential and HOA security operations. Covers access control, visitor management, community relations, patrol routines, and emergency procedures to ensure safety, professionalism, and client satisfaction.

Hotel & Resort Security: Professional Practices for Hospitality Environments

Trains guards to protect guests, staff, and assets in hotels and resorts through proactive patrols, guest service professionalism, privacy protection, and emergency coordination.

Warehouse & Distribution Security: Guard Training Essentials

Trains guards to protect warehouses and logistics facilities through access control, vehicle inspection, perimeter patrols, and cargo integrity procedures. Emphasizes theft prevention and operational safety.

Cannabis Facility Security Preparation

Covers compliance, risk management, and operational protocols for guarding cannabis facilities. Includes cash-handling, regulatory awareness, and site-specific threat mitigation strategies.

Construction Site Security: Guard Training for Theft Prevention & Safety (Advanced Field Operations)

Advanced course training security guards to protect construction sites, manage access, deter theft, enforce safety rules, and coordinate emergency response in dynamic, high-risk environments.

Event Security Operations: VIP, Concert, and Stadium

Trains guards for high-profile public events. Covers crowd control, access management, emergency planning, and coordination with event staff and law enforcement.

Crowd Control & Public Event Security Operations

Equips guards with crowd-management, communication, and emergency-movement skills to prevent panic, injury, and property loss during high-density events through control, coordination, and awareness.

Transportation & Critical Infrastructure Security for Security Professionals

Advanced training for guards assigned to transportation hubs and infrastructure. Teaches threat assessment, access control, insider-threat awareness, emergency command, and DHS coordination protocols for high-risk facilities.

Maritime & Port Security Essentials

Specialized training for maritime and port environments. Covers cargo protection, access control, threat detection, and coordination with port authorities and logistics teams.

Drone & Aerial Threat Awareness for Security Professionals

Advanced course teaching guards to recognize, assess, and respond to drone and aerial-based threats. Includes FAA basics, counter-UAS awareness, site risk evaluation, and coordination protocols for security teams.

AI & Smart Security Systems Awareness

Introduce guards to AI-powered surveillance, facial recognition, smart access control, and predictive analytics. Emphasizes human oversight, ethical application, and integration into modern security operations.

Sexual Harassment & Workplace Harassment Awareness for Security Guards

Trains Hammerhead Security officers to identify, prevent, and respond to all forms of harassment—sexual, verbal, physical, and discriminatory—while promoting a respectful and inclusive workplace.

Bystander Intervention & Anti-Retaliation Awareness for Security Guards

Trains Hammerhead Security officers to identify misconduct, safely intervene, and report without fear of retaliation, reinforcing trust, respect, and organizational integrity.

Key 2025 Tennessee Updates Impacting Security Guards

Florida 2025 Legal & Training Update for Security Guards

Indiana 2025 Legal & Regulatory Updates for Security Guards

Updates guards on key 2025 Indiana law changes (trespass, encroachment, licensing) and adapts SOPs so operations stay legally compliant.

North Carolina 2025 Legal & Regulatory Updates for Security Guards

North Carolina Law, 2025 Legislative Updates, Security Guard Compliance, PPSB, Alarm Systems, Concealed Carry, Licensing, Private Protective Services, Guard Training, Regulatory Update

Pennsylvania 2025 Legal & Regulatory Updates for Security Guards

Updates security personnel on 2025 Pennsylvania statutory and regulatory changes: licensing, Firearm / Act 120 adjustments, certification, and compliance implications.

ADVANCED

(Leadership / Supervisor / Advanced Tactics)

Time Management & Shift Accountability for Security Guards (Advanced Edition)

Master punctuality, readiness, and clean handoffs. Build reliable routines, contingency plans, and auditable documentation—covering timekeeping tech, dispatch coordination, risk mitigation, and legal exposure for missed or abandoned posts.

Advanced Incident Reporting & Documentation Accuracy

Teaches guards how to create clear, professional, and legally defensible reports. Covers observation accuracy, documentation rules, grammar, narrative writing, and digital submission within Hammerhead reporting systems.

Red Team Security Drills & Inspections for Security Guards

Plan and run safe, realistic red‑team drills and inspections to test SOPs, uncover gaps, and drive corrective actions. Learn planning, safety controls, execution, reporting, and effective after‑action reviews.

Cyber–Physical Security Integration for Security Guards

Comprehensive training for security professionals on bridging cyber and physical security. Teaches guards how to recognize digital threats that impact physical operations, protect data assets, and coordinate with IT and management teams.

AI-Powered Threat Detection & Ethics in Surveillance

Explore how AI tools like facial recognition and behavior analytics are reshaping surveillance and threat detection. Learn ethical boundaries, privacy risks, and guard responsibilities in AI-assisted security operations.

🧠 Advanced Suicide Risk Monitoring & Escalation Protocols

rain guards to recognize suicide risk indicators, document concerns, and escalate appropriately in hospital, behavioral health, and patient watch environments.

Security-Centered Trauma-Informed Care

Trains guards to apply trauma-informed principles in patient-facing roles. Covers triggers, tone, and Hammerhead’s standards for safety with empathy.

Crowd Psychology & Mass Movement Safety for Security Professionals

Teaches guards to predict, monitor, and manage crowd behavior to ensure safety and prevent panic, crushes, or unrest at public events and gatherings.

Fire Watch Duties in Medical Facilities

Trains guards to perform fire watch duties in hospitals. Covers patrol protocols, hazard identification, and Hammerhead’s standards for documentation and emergency response.

Patient-Centered Security Practices

Trains supervisors to lead security operations with patient sensitivity. Covers trauma-informed approaches, privacy boundaries, and Hammerhead’s standards for respectful healthcare engagement.

Documentation Accuracy & Report Writing Lab (Advanced Practical)

Develop advanced skills for creating factual, legally defensible incident reports. Includes report structure, objective language, evidence handling, digital entry standards, and courtroom readiness drills.

Advanced Situational Awareness for Security Professionals

Develops advanced perception, anticipation, and response skills to detect and deter threats before they occur. Focuses on observation, intuition, behavioral analysis, and tactical positioning.

Evidence Handling & Chain-of-Custody Mastery

Intelligence Gathering & Situational Reporting for Private Security

Covers intelligence fundamentals, threat observation, behavioral indicators, and actionable reporting. Trains guards to identify and communicate suspicious activity using professional intelligence formats.

Supervisor Report Review & Quality Assurance Auditing

Trains Sergeants and Lieutenants to review, correct, and approve incident reports. Focuses on legal sufficiency, writing accuracy, documentation integrity, and feedback techniques for continual improvement.

Chain of Command & Leadership Communications (Supervisor Level: Sergeant–Commander)

Develops communication and leadership mastery for Sergeants through Commanders. Covers interdepartmental coordination, client communications, tactical escalation, and staff accountability within Hammerhead’s operational hierarchy.

Leadership Foundations for Security Supervisors and Command Staff

Develops effective leaders capable of motivating teams, enforcing standards, and managing operations across multiple sites using the Hammerhead Command Leadership Model.

Supervisor & Leadership Development for Security Corporals and Site Supervisors

Develop essential leadership, scheduling, coaching, conflict resolution, and client communication skills for security supervisors. Includes practical scenarios and a certificate upon completion.

Leadership Development for Sergeants & Regional Managers in Security Operations

Prepares Hammerhead Sergeants and Regional Managers for leadership in field operations. Covers communication, supervision, discipline, morale, and decision-making under pressure using real-world scenarios.

Executive Leadership Development for Security Directors (Course 21C)

Develops high-level leadership skills for security executives. Focuses on strategic planning, organizational leadership, decision-making, and communication across multi-site operations within Hammerhead Security.

Red Team Leadership & Inspection Oversight for Security Operations

Trains Red Team leaders and inspectors to evaluate post performance, identify vulnerabilities, and improve operational integrity through professional, objective inspections and leadership analysis.

Supervisor Liability Awareness for Security Operations

Trains supervisors to identify, prevent, and mitigate legal liability in security operations, emphasizing leadership accountability, documentation, policy adherence, and decision-making under pressure.

Contract Management Basics for Security Supervisors

Essential training for security supervisors on understanding, managing, and enforcing client contracts. Covers scope of work, post orders, service-level agreements (SLAs), budgeting, and quality compliance.

Team Leadership & Shift Management

Trains supervisors to lead guard teams effectively. Covers shift planning, role assignment, morale management, and Hammerhead’s standards for operational leadership and accountability.

Performance Evaluation & Coaching Techniques

Trains supervisors to evaluate guard performance and deliver effective coaching. Covers feedback delivery, improvement plans, and Hammerhead’s standards for professional development.

🧭 Advanced Tactical Movement & Zone Sweep Techniques

Train guards in coordinated, non-contact tactical movement for zone sweeps, threat isolation, and perimeter security. Emphasizes posture, positioning, and communication in high-risk environments.

🧠 Insider Threat Behavior Profiling & Mitigation

Hammerhead Security, Insider Threats, Behavior Profiling, Risk Mitigation, Red Team Awareness, Ethics in Security, Confidentiality, Incident Reporting, Supervisor-Level Course, Signature Specialized Series, Technology & Modern Threat Awareness

🧪 Cyber–Physical Threat Simulation Lab Course

Learners will engage in mock breach scenarios, access control exploits, and coordinated response drills to strengthen situational awareness and interdisciplinary readiness.

🚧 Hostile Vehicle Mitigation & Perimeter Defens

Train guards to identify, intercept, and respond to vehicle-based threats. Learn perimeter defense strategies, bollard placement, traffic flow control, and emergency lockdown procedures.

HOSPITAL-SPECIFIC

(All Levels – Healthcare Only)

Hammerhead Guardian Patient Watch Program